Vonachen Group is a family-owned business whose “Midwestern values” of hard work, honesty and dependability serve as a guide to all that we do. We conduct a thorough analysis to assess your situation and create a solution that delivers a cleaner, safer, and healthier environment for your business.
We have the highest regard for our customers and will continuously strive to align our approach to our client’s particular needs and culture. We invest in training our employees in the most effective and safe cleaning practices and provide continuous training for both management and staff to ensure that we remain current in the latest cleaning technologies.
Each customer location has an operations manager dedicated to ensuring the needs of our clients are meant. Our managers have the experience and autonomy to respond swiftly to requests or issues and to manage our staff effectively. We employ a team of special service providers to address needs which may arise that are outside of the normal scope of work. Our 24/7 customer service hotline provides an added level of responsiveness at all times.
Quality Assurance is our number one priority. We employ standard operating procedures in all facets of our business and collect and analyze measurable data on every job to ensure we stay on track. Each month, we perform a Level 1 (image-based) internal quality assurance review at each customer location as well as utilizing an independent third-party auditor to evaluate the quality of our services.
Vonachen Group has the experience, skill, and people to create a facility services plan that offers maximum value. We start with a thorough facility analysis, conducting interviews to clarify your objectives and requirements. We then design a program that utilizes industry best practices to help you achieve your financial and quality goals. We will bring you outstanding results at a competitive price.